Policy Document

Incident Response Plan

How Hypernova AI detects, responds to, and recovers from security incidents

Honest status, updated October 27, 2026. This document describes how Hypernova AI operates and the standard we hold ourselves to. Some of it isn't in place yet, and we'd rather say so: not yet in place: multi-factor login, encryption at rest for the server disk and databases, automated off-site backups, outside audits or certifications. Working toward: HIPAA, GDPR and CCPA compliance. Our server host is IONOS. The current list of every outside company that handles data is on our Security page. Where this document and that page disagree, the Security page is current.

📄 Incident Response Plan

1.0
January 1, 2026
August 2026
August 2027
Cale McMillin, CEO
Active
← Security Center

1. Purpose & Scope

This Incident Response Plan (IRP) defines the process for identifying, containing, eradicating, and recovering from security incidents affecting Hypernova AI Inc. systems, data, and customers.

This plan applies to all security events including unauthorized access, data breaches, malware infections, denial of service attacks, and insider threats.

2. Severity Classification

P1 — Critical
Response: <1 hour
Data breach, ransomware, complete system compromise, PHI/PII exposure. All hands response required.
P2 — High
Response: <4 hours
Partial system compromise, unauthorized privileged access, significant service disruption.
P3 — Medium
Response: <24 hours
Suspicious activity, minor unauthorized access, policy violations, failed intrusion attempts.
P4 — Low
Response: <72 hours
Minor anomalies, low-impact policy deviations, informational security events.

3. Response Phases

1

Preparation

Maintain up-to-date contact list for incident response team. Ensure runbooks, tooling, and access credentials are available offline. Maintain offsite data backups verified monthly. Security monitoring (logs, alerts) active 24/7 via Cloudflare and server audit logs.

2

Detection & Analysis

Security events may be detected via: automated monitoring alerts, customer reports, responsible disclosure reports, or routine log review. Upon detection:

  • Acknowledge the alert and begin triage within the severity SLA window
  • Assess scope: systems affected, data types involved, users impacted
  • Assign severity level (P1–P4) and escalate to Security Officer immediately
  • Document all findings with timestamps
3

Containment

Short-term containment: Isolate affected systems, revoke compromised credentials, block malicious IPs via Cloudflare, disable affected accounts. Preserve evidence: take system snapshots and log backups before remediation. Determine if an ongoing threat actor has persistence.

4

Eradication

Identify and remove the root cause: patch the exploited vulnerability, remove malware, revoke all compromised credentials (not just the discovered ones), audit for additional backdoors. Verify eradication before proceeding to recovery.

5

Recovery

Restore service from known-good backups where applicable. Verify data integrity after restoration. Monitor systems closely for 72 hours post-recovery. Gradually restore access, starting with low-privilege accounts. Confirm service is operating normally before declaring the incident resolved.

6

Post-Incident Review

Within 5 business days of resolution, conduct a Post-Incident Review meeting. Document: timeline, root cause, impact, response effectiveness, and lessons learned. Update runbooks, policies, and technical controls as needed. Track remediation items to completion.

4. Notification Requirements

RegulationTriggerTimelineRecipient
GDPRPersonal data breach likely to result in risk to individuals72 hours of becoming awareSupervisory Authority + affected data subjects
HIPAABreach of unsecured Protected Health Information (PHI)60 days of discoveryAffected individuals + HHS (and media if >500 in a state)
CCPABreach of personal information not encrypted or redactedExpedient noticeAffected California consumers
Customer NotificationAny breach affecting customer dataWithin 72 hours of confirmationAll affected customers via email

5. Escalation Chain

Contact & Escalation

  • First Contact: [email protected] — monitored by CEO
  • Security Officer / CEO: Cale McMillin — ultimate decision authority on incident response
  • P1 Incidents: CEO must be notified immediately by any available channel
  • Legal Counsel: Engaged for P1/P2 incidents involving personal data breaches
  • External IR Firm: Engaged for P1 incidents requiring forensic investigation

Document Control

VersionDateAuthorChanges
1.0January 1, 2026Cale McMillinInitial document
1.0.1August 2026Cale McMillinAnnual review — no material changes